peterborough-city-hospital

Peterborough City Hospital

Edith Cavell Campus, Bretton Gate, Peterborough, England, PE3 9GZ
 
153,915 reviews

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Written by a patient
9th February 2020


Both my partner and I have (unfortunately) had to visit your hospital on a number of occasions in recent years and received care and treatment of the highest possible standard. It was, therefore, the obvious choice for us today when I injured my arm. Once again I find myself wanting to use all the superlatives which, I can assure you, would not be verging on the excessive. Whilst I would pick out Robin Harries for particular praise it does not diminish my appreciation of other practitioners who dealt with me. The consideration which was shown to us this afternoon was brilliant and we only wish there was a bigger pair of words than Thank You; if there were we would use them!!! David Houghton

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Written by a patient
4th February 2020


Very happy with the care received in several departments, thank you.

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Written by a patient
4th February 2020


I went to A and E on the 31st January at 10pm with symptoms of a potential heart attack and was feeling very unwell and agitated. I made sure the staff knew I was awaiting heart surgery at Papworth Hospital and was told by the nurse at the reception desk he would sort out an urgent ECG. Over 3 hours later and despite reminding the nurse I finally had my urgent ECG. the staff nurse carrying out the ECG was shocked and told us we should have made it clear to the reception staff what my symptoms were. We told the staff at reception on 3 occasions what my symptoms were. Having finally got to the medical staff who were all great my husband and I waited with 2 men who had arrived well after I did and had their ECGs very quickly. Was the delay because I was a woman? or just a mess up? because the medical staff were not impressed with the delay I had.

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Written by a patient
3rd February 2020


My room had a sink without a plug or an overflow a bowl was provided but it was too big to fit under the tap ,so it was impossible to fill.....I can never understand why doctors are incapable of communication with patients ,it's my body ! Why won't they ever explain what is wrong with me ,what treatment I'm having and how long roughly will I be in hospital ?

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Written by a patient
31st January 2020


The only criticism I have is with the patient car park! It’s totally inadequate and you can drive round and round trying to find a fiancé often without success which is very stressful when you have an appointment to keep.

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Written by a carer
30th January 2020


Our mum was rushed in Christmas morning and unfortunately died 2 days later due to a long term illness. The doctor and nursing staff in the ED and MAU were absolutely amazing. They were kind, caring, understanding, patient and showed complete compassion and empathy. More importantly they gave us a side room which provided mum with the dignity and privacy she deserved during her final days. We couldn’t have asked for more for her, thank you.

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Written by a patient
29th January 2020


Was offered help as soon as entered the hospital. The department I was going to was clearly marked. Hardly any waiting. Only thing was after my procedure there was nobody there to tell me what to do next or where to go.

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Written by a patient
28th January 2020


nice modern building

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Written by a patient
23rd January 2020


Staff here are friendly and very attentive.

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Written by a patient
23rd January 2020


I’ve been seen by multiple departments at this hospital. The majority have been excellent, although it’s clear staff and resources are extremely stretched through continual budget cuts. They’re doing the best they can with what they have. There are only two reasons for marking some things down; 1. Car park is not fit for purpose and there simply aren’t enough spaces, especially for those trying to attend appointments at the same time as visiting hours. Lots of cars are forced to be abandoned outside of spaces which is unsafe. 2. I was once seen at a fertility clinic. When bringing in a sample I was in the waiting area and a doctor came out to announce my name. I started to stand, assuming I would be following this doctor to a private clinic, however to my surprise they came and sat next to me. They then proceeded to have my consultation right there in the waiting area, including asking me to hand over my sample! Obviously there were quite a few other patients waiting in the same area. I was a bit dumbfounded at the time to say anything, but this experience was extremely unprofessional and embarrassing to say the least.

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Peterborough City Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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